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What to expect in an onboarding briefing

Who attends, what gets decided, and the documents you leave with. Read this before the call rather than after it.

  • Updated May 2026
  • Programme and security leads
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  • The briefing is a scoping session, not a sales call.
  • Bring your security lead. Boundary decisions get made here.
  • You leave with a control responsibility matrix and a network plan.

Why the briefing exists

ServLogi does not have a signup form, and that is deliberate. Every deployment sits inside an accredited boundary, and where your workload sits relative to that boundary changes what you inherit and what you still owe your own assessor.

The briefing is where that gets decided, with the people who will have to live with the decision in the room.

Who should attend

  • Your security or compliance lead. Boundary and inheritance decisions are made in this session and are difficult to revisit later.
  • Whoever owns the workload technically, so hardware profile and network questions can be answered directly.
  • Your contracting or procurement contact, if capacity timing affects an award or option exercise.

What gets decided

  • Which regions your workload lands in, and whether the deployment is single or multi-region.
  • The hardware profile, driven by workload characteristics rather than by a tier menu.
  • Where the boundary sits, and therefore which controls you inherit and which remain yours.
  • The network plan, including any private interconnect or site-to-site connectivity.
  • Allocation year. With near-term capacity committed, most new engagements are scoped against a later allocation.

What you leave with

Three documents, usually within two business days of the briefing:

  • A control responsibility matrix, stating control by control what we carry and what you carry. Your assessor will ask for this first.
  • A network plan covering segments, addressing, and any interconnect.
  • A capacity and timing summary showing the allocation year and provisioning window.

If you are evaluating rather than committing, say so at the start. The briefing is still worth having, and the control responsibility matrix is genuinely useful input to a build-versus-inherit decision.

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