Terms of Service

Last updated: January 2026

Acceptance of terms

By accessing this website or engaging ServLogi Inc. ("ServLogi") for sovereign cloud services, you agree to these Terms of Service. Provisioned services are additionally governed by a signed customer agreement, which controls in the event of any conflict.

Use of this website

This site is provided to inform prospective and current customers about ServLogi's offerings, infrastructure, and compliance posture. Content, specifications, and pricing estimates are illustrative and subject to change without notice; a binding quote is issued only after an operations consult.

Account & engagement responsibilities

Customers are responsible for the accuracy of information submitted through briefing, consult, and deployment forms, and for maintaining the confidentiality of any credentials issued for the Client Portal.

Acceptable use

• Do not use this website to probe, scan, or test the vulnerability of ServLogi systems without prior written authorization.
• Do not misrepresent your affiliation with a government agency, contractor, or enterprise when requesting a briefing.
• Do not reproduce or redistribute publications and specifications for commercial purposes without permission.

Intellectual property

NorthWoodAI™ and ServLogi ECM™ are proprietary trademarks of ServLogi Inc. All site content, including diagrams, specifications, and publications, is owned by ServLogi or its licensors and may not be used without permission.

Service availability & SLA

Uptime and latency figures referenced on this site describe the sovereign infrastructure layer under normal operating conditions. Contractual SLA terms, credits, and exclusions are defined in the applicable customer agreement.

Limitation of liability

ServLogi is not liable for indirect, incidental, or consequential damages arising from use of this website. Liability related to provisioned services is governed exclusively by the applicable customer agreement.

Governing law

These terms are governed by the laws of the Commonwealth of Virginia, without regard to conflict-of-law principles, unless superseded by a specific federal contract vehicle.

Changes to these terms

We may revise these terms from time to time. Continued use of this website after changes are posted constitutes acceptance of the revised terms.

Contact

Questions about these terms can be directed to [email protected].