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Trust Center

The evidence behind the compliance page.

Compliance.html lists the frameworks. This page is where you get the primary-source artifacts: audit reports, the subprocessor list, and live platform status.

Live status

All systems operational

Status reflects the last operations sync. Subscribe for incident notifications from the contact page.

Client PortalOperational
Federal GatewayOperational
Deployment PipelineOperational
Active TelemetryOperational
Atlanta FacilityOperational
Dallas FacilityOperational
Los Angeles FacilityOperational
Support QueueOperational
Audit artifacts

Request access

These documents contain sensitive control detail and are shared under NDA with prospective and current customers. Request access from the security team and expect a response within one business day.

Subprocessors

Who else touches your data

ServLogi runs its own bare-metal hardware and does not resell public cloud capacity. Subprocessors below support billing, ticketing, and non-workload corporate systems only.

Billing & invoicing

Payment processing for direct-bill customers. No workload data is shared.

Support ticketing

Customer support case management. Restricted to contact metadata and ticket content.

Identity & SSO

Client Portal authentication for non-cleared accounts only.

Next steps

Take the next step

Most of what an assessor or a security reviewer needs is either published here or available on request under NDA.

Request the audit package

Third-party audit reports, System Security Plans, and completed security questionnaires go to verified agencies and cleared contractors under a mutual NDA.

Request the package

Review the framework list

All fourteen accredited frameworks, with the controls each one covers and where the boundary between our responsibilities and yours falls.

Review compliance coverage

Report a vulnerability

Our coordinated disclosure process sets out scope, expected response times, and how findings are handled.

Read the disclosure policy